DO.Impact
Problems we solve

The Everyday Problems That Slow Small Manufacturers Down — And How We Solve Them

Twelve connected modules. Each one targets a real problem on the shop floor, in the sales office, or in the leadership meeting. Pick the one that hurts most and start there.

Strategy

Everyone works to a different strategy.

  • Five priorities per department
  • Nobody can name the top three
  • The plan dies in the slide deck

One line of sight, board to shop floor.

  • X-matrix — Breakthrough goals linked to annual objectives and owners
  • Catchball — Targets negotiated down and committed back up
  • Daily metrics — Every KPI traces to a strategic objective
See vision & strategy
Commercial

You find out the contract was bad after you signed it.

  • Margin quoted on a guess
  • Capacity promised twice
  • Penalty clauses nobody read

Risk, margin and feasibility priced before the signature.

  • Pipeline — Opportunities, owners and probability in one register
  • Five gates — Technical, capacity, quality, commercial, legal sign-off
  • RACI — Every clause has a name against it before you commit
See bid, crm & contract review
Commercial

Every launch is a scramble.

  • Tooling late, PPAP later
  • Design changes after the first article
  • Production inherits the problems

Five gates. Nothing passes half-finished.

  • Gate reviews — Planning through production, with evidence attached
  • PFMEA & control plan — Risk worked before the process is frozen
  • Portfolio view — Every launch, every gate, one screen
See apqp, as9145 & npi
Strategy

Sales promises what the plant can't build.

  • Order book beyond capacity
  • Overtime to cover the gap
  • Customers told late

Demand and capacity in the same conversation, monthly.

  • Demand plan — Forecast, order book and pipeline consolidated
  • Capacity check — Load against real machine and labour hours
  • Scenarios — Test the shift pattern before you commit to it
See siop & capacity
Commercial

The line stops because a part didn't arrive.

  • Supplier performance lives in email
  • Single sources nobody flagged
  • Expedite fees every month

Supply risk visible weeks before it hits the line.

  • Scorecards — OTIF, quality and responsiveness per supplier
  • Risk register — Single sources and dependencies surfaced early
  • Escalation — A route from buyer to boardroom with dates on it
See procurement control
Operations

The schedule is fiction by Tuesday.

  • Planned on paper capacity
  • Breakdowns rewrite the week
  • Every date becomes a promise you break

Commitments built on availability you can prove.

  • Cell capacity — Availability, downtime and manning per work centre
  • Gantt — Orders sequenced against the constraint, not the wish
  • Reschedule — See the knock-on before you move the job
See capacity scheduling
Operations

Yesterday's problem is discovered next week.

  • Meetings without data
  • Issues raised, never owned
  • The same miss, every shift

Tiered meetings that escalate in hours, not weeks.

  • SQDP+ board — Safety, quality, delivery, people — green or not, daily
  • Short-interval control — Hour by hour, so a bad shift is caught at 10am
  • Escalation — What T1 can't fix arrives at T2 with the facts
See daily management
Operations

The machine tells you it's broken. Too late.

  • PM skipped when the plant is busy
  • Breakdowns become the plan
  • OEE losses nobody counted

Care before failure, owned by the operator.

  • AM routines — Operator checks with evidence, per shift
  • PM plan — Compliance tracked, overdue tasks visible
  • OEE loss tree — Where the hours actually go, by cause
See maintenance (am/pm)
People

One person leaves and the cell stops.

  • Critical skills held by one operator
  • Training is word of mouth
  • Holidays become a capacity crisis

Single points of failure named before they bite.

  • Matrix — Proficiency by person, process and cell
  • Gap analysis — Where cover is thin, ranked by risk
  • Training plan — Who trains whom, by when, with sign-off
See skills management
People

The same problem comes back every quarter.

  • Symptoms fixed, causes untouched
  • No record of what was tried
  • The fix leaves with the person

Root cause, once — and it stays fixed.

  • A3 & 8D — Structured cases with containment, cause and proof
  • 5-Why — Guided so the fifth why is not a guess
  • Standard work — The countermeasure becomes how the job is done
See structured problem solving
Operations

Safety lives in a binder nobody opens.

  • Near misses never written down
  • Actions without owners
  • The audit finds it first

A safety management system inside the daily routine.

  • Reporting — Thirty-second near-miss capture, anonymous if needed
  • Risk scoring — Severity times likelihood, not who shouts loudest
  • Hierarchy of controls — Engineering fixes before PPE
See safety & ehs
People

One outage and nobody knows who does what.

  • Recovery plan two years old
  • Key data on one laptop
  • Customers hear about it before you call

Critical processes, protected and rehearsed.

  • Impact analysis — What must run, and how long you can survive without it
  • Continuity plans — Actions, owners and recovery times written down
  • Rehearsal — Tested, dated, and improved after every drill
See business continuity
  • No email
  • No credit card
  • No sales call
You bought the machine, but overtime and expedites remain. Capacity is a connected system — DO.Impact connects strategy, sales and the shop floor so it stops breaking down. More on YouTube
Watch full story on YouTube

Frequently asked questions

What kinds of problems does DO.Impact solve?

DO.Impact solves the operational problems that slow small manufacturers down: strategy that does not reach the floor, sales promises that exceed capacity, schedules that break by Tuesday, skills trapped with one operator, and safety or quality issues that resurface every quarter.

Can I start with just one problem?

Yes. Most manufacturers start with the module that hurts most — shop floor management, OEE, SIOP, or contract review — and switch on additional modules once the first one is trusted.

Is this another ERP replacement project?

No. DO.Impact is a manufacturing operating system that runs alongside or instead of a MOM/ERP, with no setup fee and no implementation project. You can open the read-only demo workspace the same day.

Pick the problem that costs you most

Open the read-only TitanScale demo workspace and see how a complete manufacturer runs every module in one connected system.

  • No email
  • No credit card
  • No sales call