Most shops fix the same problem every quarter because the analysis stops at the first plausible answer. DO.Impact gives your team one guided workspace — A3, 8D, 5-Why, fishbone and theory of constraints — that holds the discipline from symptom to verified fix.
In short
Problem solving software guides teams through structured methods — A3, 8D, 5-Why and fishbone — so root causes are proven before solutions are chosen. DO.Impact is problem solving software for manufacturers: gated phases stop teams jumping to fixes early, and every verified fix links to a tracked KPI and financial benefit. From $49/month, no setup fee.
Prefer your own numbers? Start the free 7-day sandbox.
Not every problem deserves an 8D, and not every red day is solved with a sticky note. DO.Impact starts from the symptom and guides the team to the right-sized method — a 3C for a quick fix, an A3 for structured analysis, an 8D when a customer is involved.
The workspace is phased so the team cannot open solutions before the analysis is complete. Cause chains, fishbone categories and evidence live in the case itself — no separate spreadsheets, no lost flipcharts.
When the problem is flow, the TOC toolkit walks the team through the five focusing steps: find the constraint, exploit it, subordinate everything else, elevate it, and repeat. Capacity views show exactly where the bottleneck sits.
A solved problem that nobody measures is a story, not a saving. Every case links to actions with owners and due dates, and closed improvements roll into benefit tracking so the board report shows what problem solving actually returned.
Problem solving software gives a shop a structured way to move from a symptom to a proven root cause and a verified fix. In DO.Impact that means 3C quick fixes, A3 reports, full 8D cases, 5-Why and fishbone analysis, and a guided toolkit covering theory of constraints and systems thinking — all linked to the actions and benefits that result.
Match the method to the problem: a 3C for a quick fix found on the daily board, an A3 when the problem needs real analysis on one page, and an 8D when a customer escape is involved and containment, root cause and preventive action must be documented discipline by discipline.
The guided problem-solving workspace is phased: the solution phase stays locked until the analysis phase is complete. Teams work the symptom through cause chains and evidence before corrective actions can be opened, so fixes address the real cause rather than the loudest symptom.
Yes. Fishbone cause categories and 5-Why chains are built into the analysis phase of every problem case, and a symptom-to-tool matrix helps the team pick the right technique for the problem in front of them.
Yes. A red day on a daily management board can become a 3C, an A3 or an 8D with the source attached. Completed cases link to actions, owners and tracked financial benefits, so improvement effort is visible instead of trapped in binders.
Open the read-only demo workspace first — a complete manufacturer with boards, jobs, KPIs and a full board report. Then start the free 7-day sandbox with your own numbers.
Questions first? Read the FAQ or see pricing.